1. INTRODUCTION

This Privacy Policy details how I collect and process your Personal Data, including information you provide through my website, www.chapterandverse.co.uk.

Data controller: Jo Williams
Legal entity: Chapter & Verse Ltd
E-mail address: jo@chapter&verse.co.uk
Postal address: 2 The Byways, Skinners Lane, Ashtead, KT21 2NR

It’s important that the data I hold is accurate and up to date. Please let me know if your personal data changes by emailing me at jo@chapter&verse.co.uk.

If you’re not happy with how I collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO). If you have a complaint, I’d be grateful if you would contact me first so that I can try to resolve it with you.

2. THE PERSONAL DATA I MAY COLLECT & HOW I USE IT

Personal Data is any information which directly or indirectly identifies an individual.

I may process the following types of Personal Data about you:

• Identity Data including your first name, last name and title.

• Contact Data may include your billing address, postal address, email address and telephone numbers.

• Financial & Transaction Data may include details about your bank account, payment card and any payments between us.

• Technical Data may include login data, internet protocol addresses, browser type and version, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this site.

• Profile Data may include your username and password, purchases, your interests or preferences, feedback and survey responses.

• Usage Data including data about your use of my website, products and services.

I collect Personal Data to carry out an agreement between us and to keep a record of this, to take steps to enter into an agreement at your request and/or for the legitimate interests of administering and growing my business.

I will only use your Personal Data for the purpose for which it was collected or a compatible purpose.

I do not collect any Sensitive Data about you.

3. HOW I COLLECT YOUR PERSONAL DATA

I may collect your Personal Data from information you have provided to me. I may also collect Personal Data through Cookies and similar technologies as you use my website.
I may also receive data from third parties such as web analytics providers, social media and advertising networks, internet service providers, and publicly available sources.

4. MARKETING COMMUNICATIONS

I may send you marketing communications if we’ve already worked together, if you’ve requested information about my services in the past, if you’ve agreed to receive marketing communications, or you are a limited company. 

You may opt out of receiving marketing communications at any time by e-mailing jo@chapterandverse.co.uk.

I will never share your personal data with a third party for their own marketing purposes.

5. DISCLOSURE OF YOUR PERSONAL DATA

I may have to share your personal data with professional advisers or government bodies that require me to report processing activities, outsourced team members, applications, tools and service providers which I rely on to run my business.

I require all third parties to whom I transfer your data to operate within the law for data protection. Where a third party is based outside of the European Economic Area (EAA), I will do my best to ensure a similar degree of data security even if the law does not require it.

6. DATA SECURITY

I have put in place measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed without authorisation. I will only give authority to those partners who have a business need to use your Personal Data and they will only do so on my instructions.

I have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if I am legally required to.

7. DATA RETENTION

I will retain your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected. In deciding this, I will look at the amount of data collected, its nature and sensitivity, and the processing purposes.

8. YOUR RIGHTS

You have the right to request access, correct, delete, transfer or restrict the use of your personal data. Where you have provided consent for the use of your Personal Data, you also have the right to withdraw this consent. Please contact me at jo@chapterandverse.co.uk if you wish to exercise any of these rights.

9. COOKIES

This website uses cookies. A cookie is a small piece of data stored on your computer or other devices when you access a website. They are widely used to remember you and your preferences either for a single visit (through a session cookie) or multiple repeat visits (using a persistent cookie). Cookies can also be used to analyse traffic and for advertising and marketing purposes.

By agreeing to accept cookies, you are giving this website, and third-party websites, permission to place, store, and access some or all the cookies described below:

Strictly necessary cookies – These cookies that are essential to the proper functioning of my website.

Performance cookies – These cookies collect information about the use of the website and include cookies from Google Analytics. This records what pages you view within my site, how you arrived at my site and some basic information about your computer. All that information is anonymous.

Functional cookies – These cookies are used to remember choices you may have made on the site.

Third-party cookies –  I use cookies provided by other platforms, including Facebook, to develop a profile of your browsing interests and serve advertisements that are related to your behaviours. 

Controlling cookies

You may review or change the Cookies you accept within your browser settings. You can block Cookies at any time through your browser. However, if your browser settings restrict or block Cookies, this can limit the functionality of the websites you visit.

10. THIRD-PARTY LINKS

This website includes links to third-party websites and applications. I am not responsible for these third-party websites and applications or their privacy policies.